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Help & Faqs

Where can I get MICA Beauty?

Our website www.micabeauty.com is the only place available to purchase MICA items.

Does MICA Beauty ship internationally?

Yes! We ship internationally, except to Mexico, Spain, Lithuania, and Latvia.

How can I get products that are out of stock?

Please email [email protected] with your first and last name, email, phone number and the product(s) you’d like to be notified about. 

How can I find the status of my order?

Please reach out to us on our website via LiveChat or email us at [email protected].

My order is missing an item what do I do?

Please notify us of the missing product(s) or item(s) on our website via LiveChat or email us at [email protected].

How do I make a return?

Please reach out to us on our website via LiveChat or email us at [email protected].

Are returns free to do?

Returns are free! 

Returning Defective Items

Connect with our customer care specialists on our website via LiveChat or email us at [email protected].

Returning wrong Items

Connect with our customer care specialists on our website via LiveChat or email us at [email protected].

Gift with Purchase Returns:

If your item contained or qualified for a gift with purchase, we must receive the gift with your return in order for your return to be processed. 

What information is needed to become a MICA Babe and make an account?

Sign up during or at the end of checkout!

How do I change my e-mail/password to my MICA Beauty account?

Please reach out to us on our website via LiveChat or email us at [email protected].

I forgot my login to my MICA Beauty account, how do I log in?

Please reach out to us on our website via LiveChat or email us at [email protected].

Does MICA Beauty test on animals?

We do not test on animals at all nor do we support the testing on animals.

Are your products that contain cosmetic grade talc safe to use?

Yes. The only products that contain cosmetic grade talc are our eyeshadows and translucent powder.

What is the shelf life for MICA Beauty makeup?

The shelf life of our MICA Beauty makeup varies for each product, ranging between 12-36 months.

What is the shelf life for MICA beauty skincare?

The shelf life for MICA Beauty skincare varies for each product, ranging between 6-36 months.

What forms of payment does micabeauty.com accept?

All major credit/debit cards and PayPal.

How do I become a MICA Babe Affiliate?

Our Affiliate Program is featured on the bottom of our website! Click the “Affiliate Program” link to learn how you can become a MICA Babe Affiliate!

What are the official social media handles for MICA Beauty?

Instagram: MICABeauty

TikTok: MICABeauty.JFY

Twitter: MICABeautyJFY

Snapchat: MICABeautyUS

Where does MICA Beauty source its mica? 

We source our ingredients, including our mica, from Global companies that have a US based presence regulated by FDA.

Are your products paraben free?

Yes, all of our products are paraben free.

How do I know what ingredients are in the products?

All products on micabeauty.com have a tab showing the ingredients. You should always check the ingredients for products to avoid potential allergic reactions.

What does foundation coverage mean?

Coverage is what covers the amount of skin you would like to even out. Our coverage ranges from sheer, sheer medium, medium, medium full, full and xtreme performance (Xtended base only).

What does sheer coverage look like?

Sheer coverage will allow the skin to glow through and even out skintone without altering skintone.

What does sheer medium coverage look like?

Sheer Medium will have a skin-finish look, but will be able to cover minor blemishes or minor discoloration.

What does medium coverage look like?

Medium coverage will even skin tone and cover most imperfections while allowing some of your natural skin to peak under.

What does medium full coverage look like?

Medium Full coverage will cover majority of skin imperfections and even out skin tone completely.

What does full coverage look like?

Full coverage will offer a natural full coverage finish that will blur impurities, imperfections, discoloration and hyperpigmentation.

What does xtreme performance coverage look like?

Xtreme Performance will be the highest coverage and longevity. It will be able to cover tattoos and is made great for stage work or outdoor work. It is waterproof and will completely cover all discoloration and all hyperpigmentation. Xtreme Performance is only offered with the Xtended base formula.

What’s the best applicator to use when applying Just For You foundations?

You can use our synthetic foundation brush or our Drop Microfibre Velvet beauty sponge, depending on preference. Both options will give a flawless airbrush streak-free finish.

How do I determine the best Just For You foundation formula for me?

Depending on your preference or concerns refer to our “base” and “coverages” section to see which option is best to address your needs.

I’m having trouble matching my foundation color, how can I get help?

Connect with our customer care specialists on our website via LiveChat or email us at [email protected]eauty.com to set up a consultation! 

Basic skin care routine before applying foundation?

Cleanse

Exfoliate (2-3 times a week) 

Tone

Protect/treatment (serums) 

Eye cream

Moisturize (AM/PM)

Prime

Who can I contact for product advice?

Please connect with us on our website via LiveChat or email us at [email protected] and a MICA Beauty expert will be happy to help!

Do you offer virtual consultations?

Yes! contact our MICA Beauty expert for a complimentary at home virtual consultation! Trained by MICA Beauty, they will be your beauty experts to help you find a foundation match Just For You, your perfect skincare routine, gifts for everyone and every occasion, and more! These video appointments bring the magic of MICA Beauty into the comfort of your home, with tailored–to–you makeup and skincare advice!